Do product research right.

School Board Budget Season is Here: Have You Accounted for Research? Read More
The Deadline to Engage Us for CAPHS is June 10th Read More
RMS to present at MEDevice Boston Read More
School Board Budget Season is Here: Have You Accounted for Research? Read More
The Deadline to Engage Us for CAPHS is June 10th Read More
RMS to present at MEDevice Boston Read More

Why wonder, guess, and gamble?
 When you can do it right, with research from RMS.

RMS is a full-service, deeply experienced, and expert-rich market research firm, delivering insights that organizations need to make smarter decisions, solve problems, optimize ROI, and ultimately do it right.

How Can We Help?

Healthcare Services

Experienced provider of CAHPS® Surveys, CHNAs, CHAs, CHIPs, and more

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Market & Product Research

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Surveys & Intercepts

We design and deliver surveys & Intercepts that generate meaningful insights

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Consulting

Successful organizations don’t just collect information—they use it to make smarter decisions

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Mystery Shopping

Professional mystery shopping programs for organizations across a wide range of industries

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QualiSight

Precision recruiting, CATI capabilities, professional moderators and analysts—all at a convenient location in the ♡ of New York State.

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From our Client Community

Our Industries

Healthcare

Industry

Healthcare

Healthcare organizations face increasing pressure to improve patient outcomes, enhance patient experiences, demonstrate quality performance, address health equity, meet regulatory requirements, and plan strategically for the future.

Education

Industry

Education

Education organizations face growing expectations from students, families, employers, and policymakers. Institutions are increasingly expected to make decisions based on evidence rather than assumptions—whether improving outcomes, responding to workforce needs, attracting enrollment, or planning for the future.

Medtech

Industry

Medtech

Innovation drives the life sciences industry. From medical devices and diagnostics to biotechnology, pharmaceuticals, clinical research, and digital health solutions, organizations across this sector are constantly developing new products and bringing complex innovations to market.

Financial Services

Industry

Financial Services

The financial services industry is built on trust, informed decision-making, and strong client relationships. Organizations throughout the sector operate in a rapidly changing environment shaped by economic conditions, technology, regulation, and evolving customer expectations.

Energy & Utilities

Industry

Energy & Utilities

The energy sector is changing faster than ever. New technologies, shifting regulations, decarbonization goals, grid modernization, renewable investments, and evolving customer expectations are reshaping how energy is produced, delivered, and used.

Manufacturing

Industry

Manufacturing

Technology and manufacturing organizations operate in some of the most dynamic, competitive, and innovation-driven markets in the world. Whether developing advanced software platforms, industrial equipment, electronics, medical devices, engineered components, automation systems, or consumer technologies, these companies face constant pressure to innovate, launch successfully, meet regulatory requirements, and stay ahead of changing customer expectations.

Real Estate Development

Industry

Real Estate Development

In this complex environment, decisions about where and what to build, how to finance it, and whom it should serve carry long-lasting physical, social, and financial consequences.

Retail

Industry

Retail

Today’s retail environment is more competitive and dynamic than ever: Consumers have countless choices—whether shopping in stores, online, or through hybrid experiences—and their expectations continue to evolve.

Government

Industry

Government

Helping government organizations understand the needs, priorities, and perspectives of the people they serve. Through rigorous research, stakeholder engagement, and actionable analysis, we provide the insights public leaders need to make informed decisions, build public confidence, and create stronger communities.

Not For Profit

Industry

Not For Profit

Whether expanding programs, measuring outcomes, strengthening fundraising efforts, or demonstrating community impact, today’s nonprofit leaders rely on credible research to make informed decisions and tell compelling stories.

Other Sectors

Industry

Other Sectors

Every industry faces important decisions. Some organizations are launching new products. Others are evaluating customer satisfaction, exploring new markets, planning for growth, assessing community needs, improving employee engagement, or pursuing strategic initiatives.

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